Policies and Procedures

Scheduling Personal Training Appointments

All training sessions are scheduled by appointment. Appointments can be scheduled in person, by calling (907) 957-3440, online, or by emailing contact@builttomovefit.com

New clients must schedule a free initial consultation with a fitness assessment prior to beginning any training. We will work with each client to accommodate your appointment requests.

Cancellation Policy

No refunds for cancellations of any 1-on-1 single session or couples single session made by the client. Cancellations can be made by calling (907) 957-3440 or by emailing contact@builttomovefit.com. Please be courteous and allow minimum 48 hours in advance to cancel. If trainer needs to cancel, you will either be rescheduled as a make-up session or refunded the full session amount.

Please email us if you've chosen to end your training with Built to Move Fitness. You'll need to complete a discontinuation evaluation form. If you've purchased multiple sessions upfront, please use the remaining sessions before discontinuing the program; you won't be refunded. If you can't finish the remaining sessions for a valid reason, we will talk about the outcome for the rest.

Schedule Changes

Clients can reschedule future appointments 48 hours in advance in person, by calling (907) 957-3440, or by emailing contact@builttomovefit.com

Payment Policy

Before scheduling, please make an upfront payment since the fee is non-refundable. Training sessions can be purchased online or in person; full payment is required. If you provide an email address, you will receive an automatic email reminder when it is time to purchase a new training session or renew your package

If you purchase a package, you must use all sessions within 6 months. This contract binds you to the sessions agreed upon at the time of signature. Extenuating circumstances, including changes in employment status, immediate relocation, and other items, may be evaluated. Your first payment must be by credit card unless you pay in full. Any payments for agreed-upon packages will be charged within six months of the original purchase.

Liability Release

I HEREBY ACKNOWLEDGE AND AGREE that the training, programs, and events held by Built to Move Fitness may expose me to many inherent risks, including accidents, injury, illness, or even death. I assume all risk of injuries associated with participation including, but not limited to, falls, contact with other participants, the effects of the weather, including high heat and/or humidity, and all other such risks being known and appreciated by me.

I hereby acknowledge my responsibility in communicating any physical and psychological concerns that might conflict with participation in activity. I acknowledge that I am physically fit and mentally capable of performing the physical activity I choose to participate in.

Upon reading this waiver and understanding the information presented, and in exchange for acceptance of my participation and the provision of services by Built to Move Fitness, I hereby agree, on my own behalf and on behalf of anyone authorized to act on my behalf, to EXEMPT FROM LIABILITY, WAIVE, AND RELEASE Built to Move Fitness, its officers, agents, employees, organizers, representatives, and successors from any responsibility, liabilities, demands, or claims of any nature arising from my involvement in personal training, classes, programs, and events. By my signature I indicate that I have read and understand this Waiver of Liability. I am aware that this is a waiver and a release of liability, and I voluntarily agree to its terms.